A machine that stops during the cycle is often reacting to something outside it, such as a drop in water pressure or a power interruption. If those are fine, a sensor, the door lock or the control board may be at fault.
Safe checks to try first
Always switch the machine off at the wall before checking anything inside it.
- 1Check whether there was a power cut or voltage dip during the wash.
- 2Make sure water pressure stayed steady throughout the cycle.
- 3Check the filter and drain hose, as slow draining can stall the cycle.
- 4Note any code on the display when it stops.
Common causes
Water supply interruptions
If the tank empties or pressure drops, the machine pauses waiting for water.
Slow draining
The machine waits for the water level to drop before moving on.
Door lock losing contact
A worn lock can lose contact mid-cycle and stop the machine.
Overheating motor or board
Thermal protection stops the machine when a part overheats.
When to call a technician
- The machine stops at the same point every wash
- It stops with a code that keeps coming back
- It stops and the display goes blank
How we fix it
PCB & Control Board Repairs
Component-level repair or replacement of main boards, display boards and motor inverter boards damaged by surges or age.Door Seal & Door Lock Repairs
Torn door seals, broken handles and faulty door locks replaced, so your machine locks, washes and opens properly.Drain Pump Repairs
Water left in the drum? We clear blockages and repair or replace drain pumps, sumps and hoses on all machines.Frequently asked questions
Why does my washing machine stop and then restart?
It may be waiting for water to fill or drain, or rebalancing the load. If it happens every cycle, a sensor or the door lock may be faulty.
Related problems
Washing machine not filling with waterLow water pressure, blocked inlet screens and failed valves are the usual culprits in Harare homes.Washing machine not drainingWater stuck in the drum? Most drain faults are quick to fix. Here is what to check first.Washing machine error codesA quick reference to what common error codes mean and what to do next.