Harare Washing Machine Repairs respects your privacy. This policy explains what information we collect when you use this website or contact us, and how we use it. We aim to handle personal information in line with Zimbabwe’s Cyber and Data Protection Act.
Information we collect
When you submit an enquiry or booking form, call us or message us on WhatsApp, we collect the details you provide, such as your name, phone number, email address, suburb, machine details and a description of the problem.
How we use it
We do not sell your information, and we do not use it for unrelated marketing without your consent.
- To respond to your enquiry and arrange a visit
- To carry out and follow up on repairs
- To keep records of work done for warranty purposes
- To improve our service
Sharing
We share information only with service providers who help us operate, such as our email delivery provider, and only as needed to provide our service, or where required by law.
Retention and security
We keep enquiry and job records only as long as needed for the purposes above and for legal and warranty requirements. We take reasonable steps to protect information from loss or misuse.
Your rights
You may ask to see, correct or delete the personal information we hold about you. Contact us at info@hararewashingmachinerepairs.co.zw.
Cookies and analytics
This website does not use advertising cookies. If we add analytics in future, we will update this policy.