A front loader will not start unless the door lock confirms the door is shut. And it will not let you open the door until the lock releases. So when the lock fails, you either cannot start a wash, or your clothes are stuck inside.
The rubber door seal, also called the gasket or boot, keeps water inside the drum. A small tear, often from a bra wire or a sharp object, causes leaks onto the floor.
What our door seal & door lock repairs service includes
- Door interlock testing and replacement
- Door seal (gasket) replacement
- Door handle, hinge and catch repairs
- Door glass and door frame repairs
- Emergency door release to recover your laundry
Door seal care
Wipe the door seal dry after each wash and leave the door slightly open so it can air. Check pockets for coins and sharp objects. A clean, dry seal lasts much longer and will not develop black mould or bad smells.
Related washing machine problems
Door Seal & Door Lock Repairs: frequently asked questions
My washing machine will not start because the door will not lock. Is that the lock?
Often, yes. But a worn door catch, a bent hinge or a wiring fault can cause the same symptom. We test the full circuit before replacing anything.