If your washing machine is full of water at the end of a cycle, the drainage system is the first suspect. The drain pump pushes water out through the hose, protected by a filter that catches coins, buttons and fluff. When the filter blocks or the pump fails, the water stays in.
Drain faults are among the quickest repairs we do. Many are cleared in under an hour, and the machine is back to normal the same day.
What our drain pump repairs service includes
- Filter and sump clearing
- Drain hose and standpipe blockage clearing
- Pump impeller check and pump replacement
- Wiring and connector checks
- Drain error code diagnosis
Why washing machines stop draining
- Coins, buttons, hair clips or bra wires stuck in the pump
- Lint and fluff blocking the filter
- A kinked or blocked drain hose
- A blocked standpipe or sink trap
- A failed pump motor or broken impeller
- A faulty pressure sensor or control board
Related washing machine problems
Washing machine not drainingWater stuck in the drum? Most drain faults are quick to fix. Here is what to check first.Washing machine not spinningClothes still soaking wet at the end of the cycle? Here is why the spin fails and how we fix it.Washing machine bad smellsMusty or drain-like smells come from trapped water, soap build-up and mould. Here is how to fix it.
Drain Pump Repairs: frequently asked questions
Can I clear the filter myself?
Yes, on most front loaders. The filter is behind a small panel at the bottom front of the machine. Place towels and a shallow tray under it, as a lot of water can come out. If the filter is clear and the machine still will not drain, call us.